Privacy Policy
Last updated: July 2026
FP Collectiv ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how we use it when you visit fpcollectiv.com or access our courses and programmes.
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international privacy laws.
1. Who We Are
FP Collectiv is an Australian B2B marketing and AI education platform. Our courses and community are delivered through Kajabi.
Contact: [email protected] | fpcollectiv.com
2. What Information We Collect
Information you give us — when you purchase a course, register for an event, or contact us:
- Name and email address
- Job title and company name (where provided)
- Payment information (processed securely by Stripe — we do not store card details)
- Messages you send via our contact form or email
Information collected automatically — when you visit our website (with your consent where required):
- Pages visited and time spent on each page
- Links clicked and content downloaded
- Approximate location (country/city level)
- Browser type, device type, and operating system
3. How We Use Your Information
We use your personal information to:
- Deliver courses and learning content you have purchased or registered for
- Send you course updates, lesson reminders, and community communications
- Send you our newsletter and marketing emails (only with your consent — you can unsubscribe at any time)
- Respond to your enquiries promptly
- Improve our website and course content based on how it is used
- Process payments securely
- Meet our legal and accounting obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Third-Party Services
We use the following trusted third-party services to operate our platform. Each service has its own privacy policy:
- Kajabi — our course platform and email marketing system (kajabi.com/privacy)
- Stripe — secure payment processing (stripe.com/privacy)
- Google Analytics — website analytics with anonymised IP addresses (policies.google.com/privacy)
Where these service providers are located outside of Australia, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.
5. Cookies
We use cookies and similar tracking technologies to remember your preferences and understand how visitors use our site. Where required by law, we ask for your consent before placing non-essential cookies.
You can control or disable cookies through your browser settings. Please note that some features of our platform may not function correctly if cookies are disabled.
6. How Long We Keep Your Data
We retain your account and purchase records for as long as you are a customer and for seven (7) years afterwards, as required for tax and accounting purposes under Australian law. Marketing data (e.g. email list subscriptions) is retained until you unsubscribe or request deletion.
7. Your Rights Under Australian Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct information that is inaccurate, out of date, incomplete, or misleading
- Deletion — request that we delete your personal information, subject to any legal obligations we have to retain it
- Opt out — unsubscribe from marketing emails at any time via the unsubscribe link in any email
- Complaints — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached your privacy
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. Notifiable Data Breaches
In the unlikely event of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme.
9. Overseas Disclosure
Some of our third-party service providers (including Kajabi and Stripe) operate from servers outside Australia. Before disclosing your personal information to overseas recipients, we take reasonable steps to ensure that those recipients comply with the Australian Privacy Principles or are otherwise subject to a law or binding scheme that provides comparable protections.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by email or by posting a notice on our website. The "last updated" date at the top of this page reflects the most recent revision.
Continued use of fpcollectiv.com after any changes to this policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Email: [email protected]
Website: fpcollectiv.com